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Smugglers' Notch Vermont - Press Releases

Summer 2014

Smugglers' Notch Resort Guarantees Your Family Will Have Fun

Smugglers’ Family Fun Guarantee assures families they will get high value for their vacation dollar because there is a financial warranty to back up the claim.

During the Summer, the Resort offers a wide variety of programs, from award-winning kids' camps to adult adventures. If any member of the family participates in one of these Summer programs for two days or more and doesn't have fun, Smugglers' will refund the entire program portion of that family member's stay. It's as simple as that.

"We are confident about the positive vacation experience that Smugglers' consistently delivers to its guests," states Managing Director Bill Stritzler. "Our decades in the hospitality business, our excellent and well-trained staff, our purpose-built facilities and inimitable programs — these are the backbone we justifiably rely on to deliver our Family Fun Guarantee."

"Smugglers' liberal cancellation policy is another assurance," adds Stritzler. "A fifty percent deposit is collected when a reservation is made, but should a family's plans change, deposits are fully refunded with a cancellation notice of seven days or more. We realize today's families are juggling many demands on their time and we try to be responsive to their needs." For cancellations closer in than seven days, deposits will be fully credited to a future reservation within two years.

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