Just wear your Pass (with a lanyard or armband provided) and show it to the lift attendant each time you ride a lift. There is no need to visit the ticket windows!BADGES:
Simply present your Badge at any of our ticket windows to receive your free or discounted lift ticket. Ticket windows are located in front of the Village Center at Morse Mountain, and in the Base Lodge at Madonna & Sterling Mountains. *No other discounts apply to discounted Badge tickets.THE HYBRID:
This is a midweek Pass with benefits. On non-holiday, midweek days, just wear your Hybrid like a Pass. On weekends & holidays, present your Hybrid at one of our ticket windows, just like a Badge.
(Holidays defined as 12/26/13 - 1/1/14, 1/18/14 - 1/20/14, and 2/15/14 - 2/23/14) HOURS OF OPERATION:
The Smuggs website is the best location to understand all of what the resort has to offer. Please refer to the appropriate locations listed on our Wnter or Summer pages to get your most updated information. CLOSE
Is my purchase refundable or transferable?
All products sold are non-refundable, non-transferable, may not be resold, and are to be used within the season they were purchased. If I get injured before, or during, the season what are my options?
Please call 1-800-523-2754 and ask for a credit request form. Be prepared to submit a doctor’s note or appropriate substitute and your pass or badge product. A request for credit must be made within two weeks of the condition and will not be accepted after the close of the season. All credit requests are at the sole discretion of Smugglers’ Notch Resort. Why is it so important that I give you my email address?
We communicate with pass holders by email and through the website. In order for you to receive the most up-to-date information and to expedite the pass fulfillment process, we must have your email address. Do I receive any other discounts with the purchase of my Pass?
Yes, Smuggs Season Pass holders will receive significant discounts around the resort. In addition, we may offer specials throughout the season, please make sure you provide a valid email address at the time of purchase so we may keep you informed. You can also refer to the benefits above for a list of applicable discounts. Will I have to sign an Acceptance of Risk form?
Yes, every Pass and Badge holder must sign an Acceptance of Risk form. If you purchase through our online pass store then you will use our eSignature form. When you order online you will not receive anything in the mail. For phone and mail orders, and the Acceptance of Risk form will be sent in the mail. For orders placed in person, an Acceptance of Risk form will be signed at the Season Pass Desk. When will I receive my Season Pass?
If you purchased online and selected to use a photo from a previous year then your product will be mailed directly to the specified shipping address. If you purchased online and do not have a photo on file then you will need to come to the Ski & Ride Desk. Upon obtaining a valid photo we will print your product.
If you purchased by phone or mail you will need to bring your pink confirmation letter to the Season Pass Desk for a photo. Be sure to sign the Acceptance of Risk form on the back of your confirmation letter. You may also select to use a photo from a previous year. Simply check the box and mail us back the signed release form. Upon receipt of this form we will mail your product to your shipping address. If I have questions about my season lease program what number should I call?
If you sign up for our Season Lease program you will receive a mailing in late November to Early December. Please contact our rental equipment shop at 1-802-644-1128 with specific information about the equipment. When will I receive information about the Mini Mites or Mitey Mites program?
Mini Mites and Mitey Mites information will be sent in the mail in December, just prior to the season. CLOSE