#1 Family Resort in the Northeast FamilyFun Magazine

Smugglers' Notch Resort Guest Reviews

Read our guests' comments...

Since the Winter of 1987/88 we have surveyed our guests and asked them "How Do You Like Us?"
We use the survey results to refine our programs, activities and amenities to bring our guests the
Best Resort For Family Fun Anywhere!

The internet has evolved to provide instant information about anything and everything, and you can find reviews about Smugglers' on many sites. We decided to share with you what our guests tell us in our surveys. We commit to you to give a balanced, candid report and let you decide.


Winter 2011-2012 Guest Reviews

Laura from Collegeville, PA
Stayed from 01/11/2012-1/16/2012

"This was our second time vacationing at Smuggs and we absolutely LOVED it! ... I love the fact that it is a relaxed atmosphere and yet there is plenty to do. Best vacation ever!"

Janice from Sandwich, MA
Stayed from 01/08/2012-01/12/2012

"It was a very special stay because the resort has the old New England feel. My brother has been to resorts all over the world and he loved it there ... We both were...delighted that there were no lines and loved the pace of the resort."

Julie from Kinmount, Ont, Canada
Stayed from 01/02/2012-01/06/2012

"Being avid skiers, we have travelled to many ski resorts both west and east. I would have to say that this was one of the most enjoyable ski holidays I have ever had. Never have I been to a place where absolutely everyone that I met was kind, helpful and had the attitude that they just loved being there ... My kids had the most amazing time and were treated like kings and queens ... What a wonderful place! We will return for sure!"

Jon from Christ Church, Dorset, England
Stayed from 12/31/2011-01/05/2012
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"First ever family winter holiday, even though we have travelled a lot. There was something for everyone, we all had a great time both individually and together as a family."

Angela from New York, NY
Stayed from 12/21/2011-12/25/2011

"Excellent for achieving my goal of introducing my family to skiing."
Click on the links below to read more comments.

Winter 2010-2011 Guest Reviews
Rachel from Hingham, MA
Stayed from 03/17/11-03/20/11

"The accommodations were spectacular. The skiing and weather could not have been more perfect! My boys loved the ski school and the instructors were fabulous! As a mother of a child with a nut allergy the staff could not have been more accommodating. It was so great to put the boys in ski school and not have to worry about what they were eating."

Klein from Hanscom AFB, MA
Stayed 03/14/2011-03/17/2011

"True family fun that was enjoyable for every age group."

Galen from Parkesburg, PA
Stayed 02/03/11 to 02/07/11

"had a great time, were especially impressed by the friendly attitudes of all the Smuggs staff, pool lifeguards, ski lift operators, and all who we met"

Michelle from New Market, Ontario
Stayed 01/28/11 to 01/31/11

"The staff was very informative on all aspects of your resort."

Michael from Frederick, MD
Stayed 01/19/11 to 01/23/11

"Friendly and very family oriented. Excellent staff. Ski Instructors were fantastic."

Annie from Great Neck, NY
Stayed 01/01/11 to 01/03/11

"A truly wonderful experience. We chose Smugglers' because of its reputation to introduce skiing to our daughter. You did not disappoint and have made her very happy. What more could a parent ask for?"

Reinaldo from San Juan, PR
Stayed 12/18/10 to 12/23/10

"The reason for going to Smuggs this winter was for my 8yo daughter to learn to ski. This was met beyond my expectations."

Berton from Toronto, Ontario
Stayed 12/17/10-12/23/10

"Excellent value, great for children"
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Winter 2009-2010 Guest Reviews
Karen from Brunswick, OH
Stayed 03/20/10-03/23/10

"All six of us had a wonderful time, the mountain was challenging yet suitable for all the ages of my children."

Karen from St George, Ontario
Stayed 03/14/2010-03/17/10

"Absolutely loved it!!! All staff from waitresses to ski lift operators were helpful and friendly. Very clean, friendly, family fun resort/vacation. Would highly recommend it to others! Thank you!"

Daniel from Medfield, MA
Stayed 02/19/10-02/26/10

"We had a very nice vacation. Accommodations were superb. Staff very friendly and great snow!"

Pete from Harleysville, PA
Stayed 02/04/10-02/07/10

"I had a great time. This was my first trip to Vermont and Smuggs I still haven't stopped talking about the mountain and can't wait to come next year."

Cathy from Briarcliff Manor, NY
Stayed 01/22/10-01/24/10

"... Everyone was very accommodating to my family's changing needs. Everyone was so pleasant from the attendants at the FunZone to the ski instructors. TREASURES was fantastic for our youngest."

Jim from Ridgefield, CT
Stayed 01/15/10-01/18/10

"Your lift operators were some of the nicest, customer oriented people I have met in any business let alone a ski resort, Good JOB. Your ability to move the lines was very good with the equipment you have. The chairs were a little small though."

David from Greenwood, IN
Stayed 01/03/10-01/09/10

"We all had a great time and it certainly qualifies as one of the best vacations we've had."

Geoff from New York, NY
Stayed 12/28/09-01/03/10

"Smuggs had an unbelievable variety of activities for the kids and the camp for my 5 year old snowboarder was outstanding. Accommodations were modest at best, but location was great."

Martha from Washington, DC
Stayed 12/26/09-01/01/10

"Fun family vacation. Nothing fancy."

Jeff from Benton, TN
Stayed 12/21/09-12/23/09

"Very helpful in making future reservations; our arrival was delayed due to weather conditions and staff was deligent in keeping in contact with us and updating our arrival information and needs."

Jeff from Toronto, Ontario
Stayed 12/19/09-12/24/09

"The kids programming isn't offered anywhere else with the same type and level of expertise and activities and ski time."

Kim from Montreal, Quebec
Stayed 12/19-12/22/09

"TREASURES is a gem. The staff was terrific. Our boys loved spending time there and gave the staff big hugs when we left."

Mary Anne from New York, NY
Stayed 12/18/09-12/20/09

"More than I expected, it was my first time skiing (I'm from Texas) and I work in Connecticut, and Smugglers' Notch blew me away. It was like the Disney World of skiing."
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Winter 2008-2009 Guest Reviews
Douglas from Cornelius, NC
Stayed 03/27/09-03/29/09

"One of the best East Coast skiing experiences we have had."

Stephen from Worcester, MA
Stayed 03/13/09-03/20/09

"We feel that our 2 week timeshare has provided us with 7-8 years of high quality and comparatively inexpensive vacations. We have really gotten our money's worth."

Pam from Ridgefield, CT
Stayed 02/27/09-03/01/09

"It is a great family resort. Everyone we interacted with was very nice and family oriented. My 12 year old did a snowboard lesson. He is level 6/7 and it was probably the highlight of the trip - he loved the instructor and learned some new skills. Instructor very positive."

Sarah from Strafford, NH
Stayed 2/22/09-2/23/09

"Loved the terrain - very challenging but beautiful and kept us interested - something for everyone."

Christina from Foxboro, MA
Stayed 2/21/09-2/23/09

"I was thoroughly impressed with the housekeeping maintenance. Everything we needed was available, the place was immaculate, and the feeling was cozy and warm. It really felt like home."

Louis from Westwood, MA
Stayed 2/19/09-2/21/09

"The ski camp was great. The staff was so welcoming to our kids. They made us feel very secure about leaving the kids for the day. The staff gave us nice individual feedback about how each child did. The kids love it. I would definitely recommend it to others."

Tyce from Shelton, CT
Stayed 02/06/09-02/09/09

"Hands down the most affordable luxury accommodations in the North East with staff accommodating every possible aspect."

Christopher from Laurence Harbor, NJ
Stayed 1/21/09-1/26/09

"The room we stayed in was good for my wife and daughter. It was obvious that it was one of the older units and it needs some updating but all-in-all it was fine for our needs."

Jacqueline from Titusville, FL
Stayed from 1/18/09-1/25/09

"We love Smugglers'!!!! There is no other resort that can surpass the quality that Smuggs does."

Greg from Winchester, VA
Stayed 1/18/09-1/24/09

"Fantastic experience-probably the best family vacation we have had."

Nicole from Cranston, RI
Stayed 1/17/09-1/18/09

"Best ever for all family members, amazing children's program, beautiful room, superior customer service."

Mark from Williamsville, NY
Stayed 1/15/09-1/19/09

"Very impressed with accommodations and cleanliness, and I am hard to please!"

Louella from Colchester, VT
Stayed 1/10/09-1/12/09

"Booking with Smugglers' Notch was easy and staff was very nice to work with!"

Megan from Cambridge, MD
Stayed 1/9/09-1/16/09

"This is our second year as owners--it has already proved to be the best decision we have made for our family! The girls are little (3 years and 17 months) and love SMUGGS--we look forward to returning every year and sharing a little piece of paradise with them!"

Peter from Huntington, NY
Stayed 1/8/09-1/11/09

"Excellent family bonding experience. Our only negative was that the smell from cooking from the below condo was somewhat overwhelming one night. Not sure there is much that can be done about it."

Henry from Syosset, NY
Stayed 1/4/09-1/9/09

"Kids are in camp and parents are worry free."

Kersten from Wilton, CT
Stayed 1/4/09-1/9/09

"Location was superb for us. The accommodation layout was a bit funky with younger kids on one end and master bed in the other and the beds were pretty basic."

Pam from Franklin, MA
Stayed 1/4/09-1/7/09

"It was fabulous! All of my kids cried when we left."

Wade from Natick, MA
Stayed 12/24/08 - 1/3/09

"Your staff is outstanding and highly sensitive to providing an exceptional customer service product."

Joanna from East Hampton, NY
Stayed 12/23/08-12/26/08

"First time my family went away all together. Still talking at the end. Surprising well."

Aaron from Princeton, NJ
Stayed 12/19/08-01/02/09

"Keep improving on demand shuttle availability, and snowmaking quantity/quality, and fix atrocious internet speed."

Drake from Andover, NJ
Stayed from 12/13/08-12/20/08

"Great Family Togetherness Experience"

Tina from Laredo, TX
Stayed 12/12/08-12/20/08

"The only reason I chose Smugglers' Notch was for your reputation for the children's program and I was not disappointed. The instructors were great and friendly."

Denise from Whitestone, NY
Stayed 12/12/08-12/14/08

"The camps were amazing! My children not only learned how to ski in a weekend but had a lot of fun with the group. Staff was patient, efficient and very experienced. The camp made the 8 hour drive worth it! Best place for kids to learn!"

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