#1 Family Resort in the U.S. independenttraveler.com
Important Vacation Planning Information for Smugglers' Notch, Vermont
Read this before you pack for the best vacation experience.
What To Bring List
We have put together this convenient list of suggestions to help you pack for your most enjoyable vacation ever! Be sure to add your own list of things you want to bring. Keep in mind that most items can be purchased at 3 Mountain Outfitters and our Country Store.
Clothing, Footwear & Active Wear Bathing Suit Casual Sports Wear Golf Shoes Hiking Boots Jacket & Sweater Pants Nightwear Rain Gear Shorts Sneakers (required for the Go Zone at FunZone 2.0) Sweatshirt Swim Diapers Tennis Shoes Tennis Wear Water Shoes
Equipment Baby backpack Backpack Bicycle/Helmet Day Pack Fishing Pole — (License for ages 15 & older sold nearby) Golf Clubs Hydration pack for hiking Skateboard Stroller Tennis Racquet
Additional items for your mountain home: Baby's Needs Baby sunscreen Beach towel Camera Cell phone/charger Contact lenses Cosmetics Cash/Credit cards Driver's license Electronics chargers Eye Glasses Games for the Ride Hair Dryer Laptop/tablet Lip Balm Medications Memory card Passport/Visa/birth certificate Road Map/GPS* Sewing Kit Shampoo/Conditioner Snacks Spare Car Keys Story Books for Bedtime Sunglasses Sunscreen Swim goggles Toothbrush/Toothpaste Umbrella Water Bottle Payments
Final Payment We require that our guests pay for their stay upon arrival in the Resort before receiving room keys or package inclusions. Please be prepared to pay your package balance at point of check-in with check, cash, travelers' checks, MasterCard, VISA, American Express, Carte Blanche, or Diners Club.
An ATM is located inside the Clock Tower and in the nearby town of Jeffersonville. Canadian dollars can be exchanged at the Guest Service Desk. The Union Bank can exchange other foreign currency for a fee.
Travel Protection Plan and Cancellation Policy Our No Risk Deposit Policy allows you to make your reservation today and deposits will be refunded on cancellations received 21 days or more prior to your scheduled arrival. Other cancellation deposits will be applied to a future reservation within the next 2 years! Accommodations & Housekeeping Services
All of our Village accommodations are privately owned condominium homes. Your self-housekeeping accommodation is prepared for your arrival with towels, linens, bath soap, dish soap, cookware, glassware, dishes and most paper supplies. An alarm clock is available.
Daily Maid Service is optional and easily arranged with our Vacation Planning Professionals for a nominal fee based on the size of accommodation.
Cots, pack 'n plays, bedrails, highchairs, and booster seats are available for rental with advance reservations. Some king-size beds are made up from two twins. Microwaves and VCRs or DVD players are available in most homes. DVDs are available for rental in our Country Store.
Depending on your family's needs and preferences, you might want to consider packing the following: Aluminum Foil Coffee & Filters Favorite Spices Plastic Wrap Powdered Laundry Detergent Snacks Sugar Tea
Check-in time: After 5:00 pm Check-out time: Prior to 10:00 am
We ask that you honor these times in order to provide our Housekeeping and Maintenance staffs sufficient time to prepare the condominium for its next occupants. Early check-ins and late check-outs are not available, but you are welcome to use our facilities on your arrival and departure days. Our Guest Service Desk/Check-in area, open from 7:00 am - 11:00 pm daily, is located in The Village Center near the Clock Tower. If you will be arriving after 11:00 pm, please call our Guest Service Desk prior to 11:00 pm at 802-644-8851, dial 0.
On check-out day please bring your room keys to the key drop at The Guest Service Desk.
Cash When You Need It An ATM is located inside the Clock Tower and in the nearby town of Jeffersonville. Canadian dollars can be exchanged at the Guest Service Desk. The Union Bank can exchange other foreign currency for a fee.
Cellular Service Reliable cellular service is available for Unicel and Sprint. Other carriers are not as reliable from within the Resort. Calling cards are available for purchase at the Country Store for your convenience should you have one of the other services.
Computer Connections - Internet Services The wireless network (SmuggsWifi) is available in our Vacation homes and throughout the Resort. The service is included in our Resort Fee and Vacation Package service charges; otherwise there are additional fees. In order to use the service you must register your devices. You will need the Smugglers’ reservation number, which can be found on your itinerary in your Welcome Packet. If your browser does not bring you to the WiFi registration page (smuggs-wifi.net) contact the WiFi Technical Help Desk at ext. 5100 (from your Village Home) or 802-355-1001 (from your cellular phone). All other assistance should be through the Request Help link on the Registration or Welcome pages.
Mail & Delivery Services US Postal, Federal Express and UPS pick up each business day. Contact the Guest Service Desk for pick-up times and locations.
Medical Emergencies In the event of a medical emergency during your stay, you should dial “911” immediately with all available information including location and the patient's current condition. Our switchboard will be contacted, and either Security or the Cambridge Rescue Squad will be dispatched. The Cambridge Regional Health Clinic and Kinney Drugs are located on Route 15 West, approximately 8 miles from Smugglers' Notch Resort. Visits to The Cambridge Health Clinic are by appointment only. Copley Hospital in Morrisville is a 30 minute drive East and Fletcher Allen Medical Center in Burlington is a 45 minute drive West of Smugglers' Notch Resort.
Pets Smugglers' Notch Resort welcomes ADA Service Animals, as such a service animal may have been in the home prior to your arrival. Personal pets, including support animals, are not permitted in the resort. A $500 fee will be assessed if a pet or evidence of a pet is found in the home. Area Dog Boarding Options
Telephone Messages Should you need to be reached during your vacation, please have your caller phone our switchboard at 802-644-8851, the call will be forwarded to your accommodation. If there is no answer, all homes are equipped with voicemail. Dial extension 7777 to retrieve your messages. Guest registration is made under one name. Please advise your caller of the name under which the reservation was made.
Outgoing long distance telephone calls from your accommodation require a calling card, a major credit card, collect call or third party billing. Calling cards are available at the Country Store.
Our Guests Want to Know - Frequently Asked Questions
* "Is the road between Stowe & Smugglers' Notch open?" Route 108 through historic Smugglers’ Notch Pass is very steep and winding. This 4 mile stretch of scenic road connects Stowe and Smugglers’ Notch Resort. We suggest using caution when driving through “The Notch”. Although this road is open from mid-May through mid-October, it is closed in the Winter, and closed year round to motorcoaches, motor homes and commercial vehicles. Directions
"Where do we check-in?" As you turn into our Resort from Route 108 bear right and proceed to the parking lot on your left. Follow the signs for Guest Registration and Information. Walk under our Welcome Sign. The Guest Service Desk is located in The Village Center building behind the Clock Tower. Please check-in as soon as you arrive in the Resort, and then enjoy our facilities. Expect to be in your condominium home after 5:00 pm.
"What supplies will be in my Village Home?" Homes are ready for your arrival with bath towels, linens, blankets and pillows. Your condominium will also have hotel size bars of bath soap, toilet paper, paper towels, dish towels, dish soap, sponges and trash bags.
The kitchen in your Village Home includes pots, pans, plates, glasses, silverware, cooking utensils, a toaster and an auto-drip coffeemaker. All Village Homes (studio and larger) have a stove and refrigerator. All Village Homes either have a stacking washer and dryer or have access to a washer and dryer in the building. Private rooms do not have a kitchen.
"Are towels provided at the pools?" You are welcome to use the bath towels from your Village Home, but most people prefer a larger beach towel. We suggest that you bring along a beach towel from home to use at the pools and waterslides.
"Are BBQ grills available?" There are charcoal BBQ grills with picnic tables placed conveniently throughout the Resort. Smugglers’ Notch is concerned with our environment, therefore, lighting fluid is not allowed. Our Country Store sells pre-treated charcoal and selected meats for your convenience.
"What do we do if it rains?" All of our programs still operate during inclement weather. For your convenience, we also provide local day trip information and rainy day itineraries, available at the Guest Service Desk.
Monthly Average Temperatures
Traveling to & from Canada
Beginning June 1, 2009, U.S. and Canadian citizens 19 years and older who enter the U.S. at land and sea ports of entry from within the Western Hemisphere will need to present government-issued photo ID, such as an enhanced driver's license or a passport as proof of identity. Children age 18 and under will be able to enter with proof of citizenship. Verbal claims of citizenship and identity alone will not be sufficient to establish identity and citizenship for entry into the United States.
U.S. resident aliens will also need a Green Card.
All other foreign country residents will need their valid passport with I94 document. If you are crossing the American/Canadian border and do not have your I94 document with you, you will need your valid passport and a visa. There will be a nominal fee to prepare the I94 documentation for you. Looking forward to your visit! If you have any questions call .
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