#1 Family Resort in the U.S. independenttraveler.com

Smugglers' Notch Resort Summer Guest Reviews

Read our guest comments...

For 20 years we have surveyed our guests and asked them "How Do You Like Us?"
We use the survey results to refine our programs, activities and amenities to bring our guests the
Best Resort For Family Fun Anywhere!

The internet has evolved to provide instant information about anything and everything, and you can find reviews about Smugglers' on many sites. We decided to share with you what our guests tell us in our surveys. We commit to you to give a balanced, candid report and let you decide.

Tamara from Oxford, CT
Stayed 08/02/10-08/07/10

"It was truly the perfect family vacation. We all had time together and when the kids were at camp we had adult time. The whole trip was very relaxing and jam pack with things to do all at the same time!"

Jeff from Prince Albert, Ontario
Stayed 08/02/10-08/08/10

"It is a place where children never get bored and parents have an opportunity to spend time as a couple."

Robert from Billerica, MA
Stayed 07/31/10-08/07/10

"There is no other place that I have visited that can come close to providing the activities and programs that Smuggs provides for both adults and children."

Christine from Westborough, MA
Stayed 07/25/10-08/01/10

All the staff was friendly, happy, helpful and obviously fulfilling vision to have people enjoy their time - even the teenagers!!"

Joe from Westford, MA
Stayed 07/24/10-0731/10

"It's more expensive but more than makes up for it with excellent activities and good accommodations."

Jacob from Milford, DE
Stayed 07/03/10-07/10/10

"Offered cooking classes for adults and high adventure for the tweens."

Rolf from Fleetwood, PA
Stayed from 06/27/10-07/02/10

"When the kids bounce out of bed to get ready for the day ahead, you must be doing something right!"

Anthony from Jackson, NJ
Stayed from 06/20/10-06/27/10

"I just love the serenest, the camps, the activities, you are never wanting for anything to do."

Jennifer from W Roxbury, MA
Stayed 06/19/10-06/26/10

"We had a wonderful time. I felt that everything was very well organized for families with young children. Treasures is an incredibly high quality childcare center and our kids loved it there, giving us some much needed vacation time together."

Summer 2009 Guest Reviews
Steven from Pennington, NJ
Stayed from 08/16/09-08/23/09

"Facilities/restaurants were about as expected, staff generally exceeded expectations, our children loved the day programs. Our biggest problem was learning to not do every program possible in a day, and have some relaxation time."

Stephen from Billerica, MA
Stayed from 08/02/09-08/09/09

"The accommodations feel like home and our family can spread out. We look forward to trying new experiences every year, as well as relaxing at any of the heated pools surrounded by awesome views."

Lisa from Patchogue, NY
Stayed 07/25/09-07/30/09

"I did not encounter a single rude or discourteous employee. Everyone was very kind and helpful, especially the counselors at the children's programs (and they have a difficult job keeping all those kids happy and safe)."

Mark from Clifton Park, NY
Stayed 07/25/09-07/30/09

"Great value, almost too overwhelming with all the choices for the kids. Beautiful resort, very clean."

Barbara from Teaneck, NJ
Stayed 07/19/09-0726/09

"Everything was in place for us to concentrate on having fun, babysitting, camp, great accommodations, beautiful grounds in the heart of the Green Mts."

Gerry from New York, NY
Stayed 07/16/09-07/19/09

"Comfortable accommodations and diversity of activities offered as well as good camp experiences for the kids."

Howard from Havertown, PA
Stayed 07/06/09-07/12/09

"Usual High Standards in place... Excellent services."

Amy from New York City, NY
Stayed from 06/27/09-07/04/09

"Smuggs thought of everything. Every need was met. Customer service was excellent."

Michael from New Canaan, CT
Stayed 06/26/09-06/30/09

"Weren't sure what to expect, but were nicely surprised with the variety of activities, food was good, and kids really liked the camps."

Lynne from Westford, MA
Stayed 06/26/09-07/03/09

"Excellent vacation. Everyone in the family was happy, relaxed and had things to do. Heck even my 14 year old had a wonderful time!"

Deniz from Sewell, NJ
Stayed from 06/21/09-06/26/09

"The attentive and friendly staff was a big factor in how much we enjoyed our stay. Secondly, the variety of amenities and the great care of our kids in the camp programs made it a great vacation."

Carol from Brewster, MA
Stayed 6/16/09-6/19/09

"It was the best family vacation we ever had - the resort far surpassed our expectations, and we have been raving about it to our friends and family ever since we got home! So many activities (rain or shine), babysitting, the unit was gorgeous, the entire place is immaculate, the staff was very friendly and service oriented."

Patricia from Drexel Hill, PA
Stayed from 6/15/09-6/22/09

"We had a great time, however, we were not aware of all that was offered until we were ready to leave."

Tara from Dublin, OH
Stayed from 6/14/09-6/19/09

"The Best Family Vacation we have ever taken!"

Mitchell from Morganville, NJ
Stayed 06/13/09-06/20/09

"Still the best family resort EVER. Something for everyone or NOTHING if you choose to just chill and relax."

Deborah from Lutherville, MD
Stayed 6/12/09-6/19/09

"I like the friendliness of the staff, cleanliness of the properties and kid activities."

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Summer 2008 Guest Reviews
Stacy from Campbell Hall, NY
Stayed 8/26/08-8/31/08

"It was fun, beautiful and the kids were engaged in great activities that gave my husband and I time to be ALONE!!"

Nancy from Westfield, NJ
Stayed 8/22/08-8/29/08

"Only summer vacations that we have taken in the past 2 yrs have been at Smuggs. Our kids have a great time, we have time to ourselves & fun doing events that we enjoy. Plus we get family time together. It's a great place to unwind from our hectic lives."

Andrea from Belmont, MA
Stayed 8/17/08-8/25/08

"... there are a host of terrific programs and activities that make it worth the money."

Joan from Montvale, NJ
Stayed 8/17/08-8/24/08

"There was something provided for everyone in our family, and everything was made most convenient. It proved to be one of the best family-reunion vacations we have had."

Dana from Brooklyn, NY
Stayed 8/16/08-8/24/08

"We enjoyed the independence of the condo, being able to prepare family meals and relax together like at home while also enjoying the benefits and fun of a resort."

John from Shrewsbury, MA
Stayed 8/15/08-8/22/08

"You can be as busy or unbusy as you want to be---there is always something to choose from to participate in."

Kim from Clarks Green, PA
Stayed 8/12/08-8/15/08

"Lots of activities. Counselors doted on the kids. Seems people here genuinely love their jobs and are quite happy being in the business of making family time a blast!"

Michael from Wells, ME
Stayed 8/10/08-8/14/08

"Activities for the kids were exactly what a family of 5 needs on a summer vacation. There was something for everyone."

Greta from Marion, PA
Stayed 8/09/08-8/16/08

"FANTASTIC!!!! The best vacation EVER!!! I am a retired travel agent of 14 years, and our Smuggs vacation surpasses any place I traveled to during my time as a travel agent!! Very family oriented - the look on my children's face every day told me we chose the right place for our vacation. The look on their face when we were leaving tells me that we MUST go back SOON!"

Zoran from West Nepean, ON
Stayed 8/01/08-8/04/08

"We have 2 children, age 2 and 11. Although the weather was not great, everything else was terrific: staff, pools, kids programs, food, air; we loved it so much!"

Karen from Littleton, MA
Stayed 7/26/08-8/02/08

"The staff is fantastic, everyone is so focused on serving the customer."

Robert from Glen Rock, NY
Stayed 7/25/08-8/01/08

"The events for children are great and the enviornment is spectacular."

Seetharaman from Ashburn, VA
Stayed 7/22/08-7/27/08

"Staff was extremely friendly, welcoming and put us at ease right away! We felt like being welcomed home!"

Evie from Aerdenhout, Netherlands
Stayed 7/21/08-8/01/08

"You do an excellent, excellent job with the camps. My children cry when they have to leave. You have outstanding counselors year on year. You make it easy to take them in and out, and change. Just so, so well done!!!!!!"

Walter from Londonville, NY
Stayed 7/19/08-7/26/08

"For the last 15 years, we have been coming back to Smuggs for week 29 and we like the scenery, the pools, than acitivities and the people that we have come to know during this week."

Brian from Plainfield, VT
Stayed 7/14/08-7/16/08

"Topnotch entertainment, pools, staff. The grounds were kept so clean which made the overall view and impression of the resort beautiful."

Barbara from Sturbridge, MA
Stayed 7/13/08-7/18/08

"Beautiful place- professional staff and bug free!!"

Mina from Shrewsbury, MA
Stayed 7/13/08-7/17/08

"Wonderful relaxing place where family memories are made and where there is something for everyone to enjoy. Appealed to all age groups."

Joan from Middle Village, NY
Stayed 7/12/08-7/19/08

"It really caters to every age and situation in an affordable venue."

Susan from Canton, CT
Stayed 7/11/08-7/17/08

"Great children's program suited for all 3 of my children (ages 10,7, & 4); fantastic tennis instruction and tennis staff!"

Danny from Bellevue, WA
Stayed 7/11/08-7/15/08

"It's not often I get a big thumbs up from our "hard-to-please" 16 year old, but he was totally engaged in all the activities he participated in... especially the mountain boarding & Teen Center."

Julie from Silver Spring, MD
Stayed 7/10/08-7/15/08

"Great family trip, lots to do and wonderful scenery. The [Liftside] place we stayed needed to be freshened up. It was a nice size, but run down."

Michele from Melrose, MA
Stayed 7/10/08-7/14/08

"Kids had a good time and were busy. I thought there would be more parent activities though."

Kristel from Florence, MA
Stayed 7/10/08-7/13/08

"It was really fun! Delivery of services was matched with what was marketed."

Rickey from Marshall, TX
Stayed 7/09/08-7/14/08

"We got our moneys worth!"

Scott from Bridgeport , CT
Stayed 7/06/08-7/13/08

"We were extremely pleased we purchased a timeshare in order to visit again and again. Everyone was extremely pleasant all the employees and the guest alike."

Alan from Teaneck, NJ
Stayed 7/06/08-7/13/08

"It was great...Tons of stuff to do and the staff is always extremely helpful and pleasant."

Henry from Pascoag, RI
Stayed 7/06/08-7/13/08

"Very enjoyable and lots to do."

Louise from Thornhill, ON
Stayed 7/05/08-7/12/08

"Absolutely loved it. All of us, including our 3 kids had an amazing time. The kids loved the camps and the family oriented evening activities and my husband and I had a great time at the daily Stretch & Go, hikes and evening activities too."

Philip from Branchburg, NJ
Stayed 7/05/08-7/12/08

"Smuggs has what I'm after for a vacation."
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