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Homeowner Contact Us

Homeowner Network Home

#1 Resort for Families - SKI Magazine Reader Survey 2024

Three seasons of three mountains at Smuggs.

Important Phone Number and Emails

for our Full Homeowners

Homeowner Accounting Information:
Contact Katie Warner: 1-802-644-1132
Email: kwarner@smuggs.com

Homeowner Reservations & Information:
Contact Homeowner Reservations: 1-866-991-4710
Direct Line: 1-802-644-1063
Email: homeownerreservations@smuggs.com

Homeowner Housekeeping Information:
Contact Allison Tatro: 1-802-644-1288
Email: atatro@smuggs.com

Contact Amanda Fuller: 1-802-644-1028
Email: afuller@smuggs.com

Enhanced Quality Home Program & Star Rating Information:
Contact Laurie Thorpe: 1-802-644-1130
Email: lsamal@smuggs.com

Home Renovations Information:
Contact Mike Davis: 1-802-644-1160 (Electronics, Furniture, Mattresses)
Email: mdavis@smuggs.com

Contact Butch Whittemore 1-802-644-8527 (Renovations)
Email: bwhittemore@smuggs.com

Maintenance Office Manager:
Contact Penny Hitchcock 1-802-644-1109
Email: phitchcock@smuggs.com

Homeowner Contract Information:
Contact Lisa Howe: 1-802-644-1001
Email: lhowe@smuggs.com

RCI Information:
Contact Laurie Thorpe: 1-802-644-1130
Email: lsamal@smuggs.com

Real Estate Sales:
Contact Betty Brgant: 1-802-644-1122 (office); 1-802-343-0014 (mobile)
Email: realestate@smuggs.com

Season Passes & Lift Ticket Information:
Contact Ski & Ride: 1-800-523-2754
Email: skiride@smuggs.com

Smugglers' Notch Homeowner Association:
Michael Williams, Executive Director
Joe Ingram, Regime and Homeowner Services Manager
Website: www.snha.net
Contact SNHA Team: 1-802-644-5865
Email: snha@snha.net

General Resort Telephone Number & Guest Messages
FAX: 802-644-1230

General Snail Mail Address:
Smugglers’ Notch Resort
4323 Vermont Route 108 South
Jeffersonville, VT 05464-9537

If you are sending a letter or package via mail or other delivery service to Smugglers', be sure to include the department name and the name of the person.

If you are sending a letter or package via "snail mail"
or other delivery service to Smugglers' for yourself or to a guest staying in your home, please include the addressee's name, the Resort condominium building name, and room number.

Regular deliveries and pick-ups from the following services are available:

United States Postal Services: Monday - Friday, pickup 12:30 pm.

If you are expecting a package or letter please contact the Mailroom, open Monday – Friday, 9:30 am – 4:30 pm, at 1-802-644-1009

FedEx Ground: Monday - Friday, pickup 10:30 am

FedEx: Monday - Friday, pickup 10:30 am

UPS: Monday - Friday, pickup 3:30 pm; pre-paid label only.

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