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#1 Family Friendly Resort in the East! - SKI Magazine Reader Survey 2019



Important Smugglers' Update - April 27, 2020

I think almost everything that can be said about the dramatic change in our lives has been said. Today I am bringing you up to date on Smugglers’ status with some positive news.

Although the resort currently remains closed to the public we are taking reservations for check-ins starting June 15th to conform to Governor Scott’s permission to accept reservations, conditionally, starting then. Our Summer programs will commence on June 26th. We selected that date in order to give us enough time to prepare the resort for Summer guests.

We are currently closed to the public.

However, starting this week you will see heightened activity at Smuggs as we perform our allowed Summer village Property Management and mountain Winter lift service responsibilities in preparation for openings.

We are committed to adhering to all on the job health and safety guidelines. We will strictly follow OSHA and State guidance and we have established self-monitoring compliance.

If you are ready to go back to work, we have a number of job openings related to Property Management and welcome your application. Apply online at: https://www.smuggs.com/jobs/.

I recognize the importance of Smuggs to the local economy and jobs. We will do all we can to respect that responsibility. In doing so, we will always place the health and safety of employees and community first as we make and implement decisions.

A personal note. I love and appreciate this community and feel very fortunate to live and do business in Lamoille County.

Be safe and take care!

Yours sincerely,

Bill Stritzler
Managing Director and Owner

Important message for all Guests and Owners - update 4/11/20

On Friday, April 10, Vermont’s Governor announced that we can immediately accept reservations for stays and events occurring on or after Monday, June 15, 2020

If Governor Phil Scott, in consultation with the Commissioner of Vermont Department of Health (VDH) and the Commissioner of the Department of Public Safety (DPS) /Vermont Emergency Management (VEM), shall assess the emergency and determine whether to amend or extend this date.

We are happy to announce that our Vacation Planning Specialists are NOW available to take reservations at 1-800-219-6185 or you can book using our Vacation Planner.

Our Summer 2020 Programs will get underway on Friday, June 26. This date may be subject to change, again, but we hope not. We’ll have more details to share soon regarding adjustments we’re making to our Summer Program in light of COVID-19 safety precautions.

We appreciate your patience during this difficult time. Our Smuggs Team is looking forward to welcoming you and providing you with a fun-filled Summer family vacation.

Be safe and take care!

Yours sincerely,
Lisa Howe
President


Update 4/3/2020

Dear Wyndham and RCI guests,

By order of the Governor of the state of Vermont, Smugglers’ Notch Resort is temporarily closed and limited staff is available to answer your questions. The Customer Care Teams at both Wyndham and RCI have provided information on how to adjust your travel plans. The following links provide those details.

Wyndham guest information: https://www.wyndhamdestinations.com/us/en/covid-19-information

RCI guest information: https://www.rci.com/pre-rci-en_US/footer/travel-cancel-information.page

For questions regarding Smuggs specifically, please email smuggs@smuggs.com and we will try to get back to you within 24-hours.

Thanks, and take care.

Smugglers' Notch Resort - Owner/Guest Services Team
Attention Skiers and Riders - update 4/2/2020

Important message regarding uphill traffic (updated April 2nd):

Uphill traffic at Smugglers’ Notch Resort is now closed. Following similar closures at all ski areas, we are concerned that allowing this activity will result in a level of participation that is not consistent with guidelines from the Vermont Dept. of Health and the Stay at Home order from Governor Scott. Additionally, eliminating risk is crucial to keeping our local rescue agencies available and safe during this crisis. With the peak of the COVID-19 crisis still ahead, we believe that discontinuing uphill access is the only responsible course we can take for our community.

Currently, there are no on-mountain services, rescue, or grooming operations. Surface conditions may change at any time. Sledding and motorized vehicles (including snowmobiles) are not permitted on any trails at Smugglers’ Notch Resort.

Thank you for understanding.
Important message for all Guests and Owners - update 3/30/20

Today, March 30, Vermont’s Governor announced that reservations for lodging shall be suspended immediately until April 15, 2020, at which time the Governor, in consultation with the Vermont Department of Health, the Agency of Human Services and the Department of Public Safety/Division of Emergency Management shall assess the emergency and determine whether to amend or extend this Order.

Lodging may be provided for the following purposes:
  • Housing vulnerable populations (emergency shelter for homeless individuals) as arranged through the state.
  • Providing accommodations for healthcare workers, or other workers deemed necessary to support public health, public safety or critical infrastructure.
  • Use of lodging properties being as quarantine facilities as arranged by the state.
  • Limited verifiable extenuating circumstances for the care and safety of Vermonters.


A person requiring a reservation for one of these allowed purposes may call and speak with one of our Vacation Planning Specialists at 1-800-219-6185.

When Governor Scott’s Order is lifted, we will resume taking all reservation types for stays arriving on or after Friday, May 22.

In addition, Smugglers’ is complying with Governor Scott’s Stay-At-Home Executive Order and asking only key personnel to be onsite at the Resort. Therefore there are no services available to Guests and Owners at this time.

The Governor’s update today states that any person, resident or non-resident, traveling into Vermont for anything other than an essential purpose, must immediately self-quarantine for 14 days or the balance of 14 days dating from the day of arrival. Please review ADDENDUM 7 TO EXECUTIVE ORDER 01-20 - Quarantine Restrictions on Travelers Arriving in Vermont. We appreciate your understanding during this difficult time.

Be safe and take care!

Yours sincerely,
Bill Stritzler
Managing Director and Owner
Important message for all Guests and Owners - update 3/25/20

As you know, change is coming at a rapid rate. Sunday, March 15, Vermont’s Governor announced the closing of all public schools at the end of the day Tuesday, March 17. In addition, the CDC has lowered the allowed number of people to congregate in one place from 250 to 50.

The Governor’s difficult decision was based on advice from Vermont health officials and I believe we are obligated to follow the same advice.

A significant majority of people who communicated with me supported our decision to stay open. However, it is with sadness that I have reached the conclusion Smuggs must acknowledge the best advice of Health authorities concerning schools and apply the advice to mountain operations effective this Tuesday evening. We will continue to offer limited Village activities through the evening of Saturday, March 21. After Saturday, we will only have limited shopping thru 2:00 pm Friday, March 27 and take-out dining services thru 6:30 pm Wednesday, March 25.

If you are planning a Smuggs visit before May 1st,

PLEASE CHANGE YOUR PLANS AND DO NOT TRAVEL TO SMUGGS.

I am very grateful for the support of Smuggs employees, skiers & riders, owners, vacation guests, and community. I am sure better days are coming!

Yours sincerely,
Bill Stritzler
Managing Director and Owner


Attention Skiers and Riders - update 3/25/20

Important message regarding uphill traffic (updated March 25):

On Tuesday, March 24, Vermont’s Governor announced that as of Wednesday at 5:00 pm, all Vermonters are to stay at home, only leaving for essential reasons critical to health and safety. With this, Smugglers’ strongly encourages uphillers to avoid the mountain at this time. Additionally, eliminating risk is crucial to keeping our local rescue agencies available and safe during this crisis.

Anyone who chooses to access terrain at Smugglers’ Notch does so at their own risk at this time. Currently, there are no on-mountain services, rescue, or grooming operations. Surface conditions may change at any time. Sledding and motorized vehicles (including snowmobiles) are not permitted on any trails at Smugglers’ Notch Resort. Thank you for understanding.

Smugglers' Notch Management
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